According to author Kelly Dempski
In today's world, public service organizations are using social media, mobile computing, cloud computing, and web services to interact with people. This is a much more cost effective way, as well as more transparent and easier to relay information back and forth.
Recovery.gov is a website that allows people to track spending and improving economic outcomes of the American Recover and Reinvestment Act, which is supposed to create new jobs and save existing jobs, spur economic activity and invest in long-term growth; and foster unprecedented levels of accountability and transparency in government spending.
Governments around the world must continue to embrace social media and other new technologies because besides empowering citizens new technologies bring in a "myriad of benefits" for the public sector as well."
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